We Love Hearing from our Customers!
Skip R. - Houston, TX:
"At our request (after the initial experience) Tracy and his team effectively analyzed our problems, studied and recommended a course of action. We adopted it (and him). Couldn't be more pleased. Inasmuch as we have much more work to do on this old home, Tracy will be instrumental in the remedial strategy and will likely be a major contributor in the overall plan. In today's world it seems to be a challenge to find someone that will take pride in the planning an implementation of solutions, exhibit honesty and integrity, and take responsibility to plan execution. He is a refreshing departure from what passes for normal. We couldn't be more pleased."
Miguel A. - Houston, TX:
"First, we purchased a whole new system from Tracy about one year ago, and Tracy gave us a great deal on a nice Trane system. We recently called him out due to a system error that had popped up on our thermostat. Tracy was out the very next day and was able to quickly identify the problem, replace the part and get our A/C working again. The trip was free due to the warranty period, but what impressed us was his response to one question.... see the next question.
We asked him why he started his business, and he answered that he did not find anyone that he felt would take care of people. Ultimately he said that he wanted to be that option for others and went to school and started his business. Tracy is definitely a man that cares about others and that's the type of business owner we want to do business with."
Cara F. - Katy, TX:
"We have had 5 other techs from other companies come out to fix our AC unit. Two of those companies were sent by our warranty company. To summarize, we had bad experiences with all of the companies - from high $ sales pitches to scheduling issues and disrespectful techs. We finally called our warranty company and had them list their providers - we picked AC and Heating by Tracy and we are SO glad we did. Tracy and another tech were at our house within hours. They pinpointed the problem, fixed it and gave us a rundown of potential problems for the future. No high-pressure sales or pushing us to do anything unwarranted. It was a breath of fresh air. We will use this company from now on."
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TRACY A/C & HEATING
Cindy G. - Spring, TX:
"I got 3 bids for our 2 unit A/C upgrade. Tracy was the one with the most knowledgeable and best price. When we picked A/C & Heating by Tracy I called him on a Friday morning and he was out that same day to start work. He knew that I was without A/C in the middle of the summer in Houston. They were very professional and neat."
Anissa C. - Sugar Land, TX:
"Tracy came out when our old AC quit. He talked us through the options we had and never pressured us to pay more than we were willing. Tracy gave us great advice about our very old furnace as well and we decided to replace both at the same time. He and his crew were very professional and did a great job, talking to us through the process and answering all of our questions."
Laura H. - Meadows Place, TX:
"Called Tracy A/C 6:00 pm on a weekday bc my AC unit was not cooling at all and had ice on line. Immediately answered phone by Kelly - very friendly and helpful. I assumed next day service - but she offered to contact a close by crew to see if they could come that same night. They were there two hours later. Tracy came himself with a helper. Uniformed, professional, helpful. Problem was solved. Price was very fair. I will use them for all HVAC in the future. Call them. You won't be sorry."
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